All about U

Our Professional Building Family wants to thank you for choosing David & Goliath Builders, Inc., Avid Homes, LLC, DG Remodeling or David & Goliath Landscaping to build, remodel or landscape your home. Your trust in allowing us to provide you with a new home, remodeling, or landscape project is appreciated.

With our overall commitment to building, remodeling and or landscaping homes with high quality standards and superior building products, we want to make sure that customer satisfaction is a priority in every part of our business. We want to assure you that we value your opinion and welcome comments and suggestions for improving our services. After all, you are making the single most expensive investment you will ever have.

Our Policy and Commitment to you
  • To be professional, courteous, efficient and responsible during all of our interactions with you.
  • To address any concerns that you may have in a timely fashion.
  • To keep our staff and you informed of the construction progress through weekly updates.
  • To provide you with the quality of project that you deserve.
  • To keep your home performing as necessary during the warranty period.
Examples of Customer Service
  • Provide receipt of your responses to your questions/concerns within 24 business hours, and follow up with answers within 3 business days or sooner.
  • Provide job site meetings during rough carpentry and prior to closing.
  • Abide by our industry quality standards during construction and throughout the one-year warranty period.
  • Provide a customer specialist to communicate with you on a weekly basis to discuss the upcoming construction schedule.
  • Provide cell numbers of key employees and the owner for quick responses to your questions during construction.
  • Provide you with helpful maintenance tips and reminders for your home after closing.
    Be friendly and treat you with honesty and integrity during all of our dealings with you.
  • Provide you with quality service and get it done right the first time.
  • Listen to what you have to say and learn from our dealings with you.
  • Value our team and expect that you will treat them with the same respect.
  • Provide you with responses and follow up for warranty concerns.
  • Provide you with a completed project in a timely manner.

At our company, customers are a priority. We are not just building, remodeling or landscaping houses, we are building friendships. We want you to consider us when looking to build, remodel or landscape your next home or referring us to a friend or family member.

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